I have found that there part prices are actually close to the box store parts with in $30 usually.
I had some aftermarket things put on my Truck
This could have Possibly Resulted in a very Bad Experience, it didn’t.
After a Great Sales Experience in July
Mark was a game changer – I can only assume, his training and customer service values are a reflection of the Dealership
After Getting with the Manger - Mark, he quickly stepped in on my behalf
Unfortunately One of them didn’t work properly
They solved the problem, stood behind the work
Eric and the parts department is the reason I keep coming back to the dealer
Eric is usually who I deal with. He knows what he is doing, and is always willing to help one day I was in looking for a hard to find part in there catalog. Eric spent probably a good 45 minutes trying to find the part for me, and when he finally did the part was cheaper than the aftermarket part stores. He also can find the odd ball stuff. He is not afraid to ask for the help or have the me look at the diagram to make sure we get the right part.
Got the truck to the most experienced Vendor for that aftermarket product (no easy task)
The parts department at Lexington park ford is one of the best I have dealt with.
At no point did they (Lexington Park Ford) tell me, I had to deal with the after market vendor
I had a wonderful experience working with Quinton Taylor as our salesman. We went in to see if we could upgrade to a family vehicle from a sedan. Mr. Taylor and the rest of the staff was wonderful and patient with us as we picked out something for our family. Thank you to the team at Lexington Park Ford for your excellent customer service.
Or the after market vendors warrantees, and polices
I live within a mile of Lexington Park Ford and never ever gave them consideration whenever I was in the market to purchase a vehicle. I had a bad experience when I dealt with the location, when it was under previous ownership. I"m glad QT referred me to Shane and insisted that I go and talk to him about purchasing an F150. The experience was unlike any other that I've ever experienced. It was truly no haggle and no bs. Shane understood my situation and need/want. He took it upon himself to personally find me a truck in their system. Turn out, they had a 2015 F150 XLT that was right up my alley. Matt, in finance was very professional in finding me the best deal as was Evan Schmidt during the test drive and pre-delivery of the truck. These guys have turned to culture around at this location and are heads and shoulders above other dealerships. While I had a bad experience with the previous ownership, these guys clearly are doing great things. I will be back in the future.
I had an awesome experience! No one pressured me into getting anything, and I got an affordable car with a 5-speed manual trans. They even tinted my windows to the percentage I wanted, along with an undercoating. Definitely a 5 star rating for you all.
Lexington Park Ford Lincoln is a US Car Dealer based in Lexington Park, Maryland. Lexington Park Ford Lincoln is located at 21575 Great Mills Rd, Lexington Park, MD 20653, USA.
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