My husband brought my car in for an oil change, top off fluids, and everything else included in the Groupon we purchased. Once completed, my husband received a call that the repairs were done and of course made their "recommendations". Included in their recommendations were new rotors because they were "shot" and new brakes etc which they quoted several hundred dollars for parts and labor (approx $300-500). My husband is an aviation mechanic and knows a lot about cars and maintenance so he changed my breaks this weekend. Spent $120 to find out that the brake pads still had 1/2 life and that the rotors are perfectly fine. Also, he noticed that half the fluids weren't even touched or checked like they should have been. We also asked for a panel on the underside of my car to be put back on in which they stated they would do no problem, that panel was put back on by my husband this past weekend. So basically, they didn't do the services as they should have, made BS claims on parts needing to be fixed/replaced etc...all in all we paid $50 for a very routine basic oil change. Needless to say, we won't be back and I will encourage others to not even bother with bringing their car here.
THE MANAGER ATTITUDE SUCKS , VERY UNPROFESSIONAL AND LACKS CUSTOMER SERVICE. The way he talks to his customers with such nasty disposition is unreal!Im taking my care to Jiffy Lube .
Rude person at front desk doesn't have a clue about tire safety and maintenance. Argued with me over my request and told me I was wrong. I suggest workers have proper training or at least do a Google search on proper tire maintenance. Went to Jiffy Lube instead.
Service has been excellent here and they do quality work. When I owned my previous car which was a pizza delivery car I had tried multiple shops in the area and had bad experience after bad experience. Then I found Dennis and precision tune auto care and it's been great ever since. I now take my new car to them for every service and oil change. They have never lied to me and have always been very honest and upfront about all things and never pressure to have anything done just inform you of the facts and ask how you would like to proceed. I recommend them 100 percent for anyone needing a basic oil change to serious maintenance on your vehicle.
I took my old, 95 Ranger for tires and an engine diagnostic. The diagnostic pointed to a number of various (expensive) repairs to be made. However, the technicians were very honest and told me that I should take it to a Ford dealership to get the PCM (computer) checked before spending a great deal of money. They could have "robbed me blind" but instead were very honest. I appreciate that immensely! :-) Thank you!!
Precision Tune Auto Care is a US Car Repair based in Lexington Park, Maryland. Precision Tune Auto Care is located at 22440 Three Notch Rd, Lexington Park, MD 20653, USA.
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