The workers at this location are not at all friendly. I have dreaded the few times I've had to go into this post office because of the attitude of the workers. Now I can't even get them on the phone it says "We're unable to complete your call at this time" every time I call.
Sometimes they have a bit of a line but if you are nice to them, they are nice to you. Typically understaffed so the ppl that work there are usually tired, overworked.
Quick, friendly, and efficient service. IN and OUT for mailing a passport renewal in under 5 minutes. And they even asked to double check that I had included the necessary picture :)
I had to update my review based on my experience today. I have had bad experiences in the past, as you can read in my review below, but today has changed my opinion on this location.
Okay so walking into this establishment the people that work on the inside and wonderful humble very just brighten your day kind of people now the ones that come up to my door well they need some more training underneath the bright ones over in that main office over there I mean come on you fill out all the proper paperwork and they still don't get the mail to your home right you go in and try to ask about it and she leaves your mailbox open to rain can destroy your mail I mean come on people either do your jobs or get a different one how about paying bills you have two lives and be humbled to not to mention when you have outgoing mail it doesn't get taken it gets left so send you get to take it over to blue boxes thanks for that sweetheart it's just another thing I get to do in my day no worries!
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UPDATE:
Wait time on the phone is over an hour.. absolutely ridiculous! Requested a delivery online and never got the redilvery.. they left a pink slip in my mailbox saying they tried to deliver a package when I know they didn't... I was home the whole time waiting on the package..
I worked with Cathleen (I believe that was her name) and am so appreciative of her help. I don't send out many packages and was unprepared with the boxes I was planning to ship out. She lent me some tape and a marker to prepare my boxes and had a calm, pleasant demeanor. She never made me feel rushed or like the nuisance I knew I was. It was grade A customer service!
United States Postal Service is a US Post Office based in Lexington Park, Maryland. United States Postal Service is located at 21745 S Coral Dr, Lexington Park, MD 20653, USA.
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