If there was a way to give 0 stars I would. Rude and disrespectful staff. Manager acts like she could not care less about you after you sign the lease, lies about things. Such a terrible place to live. PLEASE pay attention to the bad reviews. I ignored them and found out just how bad it was myself.
The apartment is nice but the problem I had was that I'm here for work, so an acquaintance leased it and I rented a room from him. Now he got laid off and I stayed there paying the lease. The place is infested with bed bugs and when I called the office they said they had to take care of the problem right away. Then they told me they couldn't do anything till I was put on the lease. I had already paid for September and was moving out at the end of the month when the lease was over but they still didn't want to take care of the problem. So needless to say I will never stay in one of their apartments again.
For military members do not accept the specials if you know there is possibility of being re-stationed. We accepted a $500 off move in special but even with military orders because we didn't not complete the full year on our lease. They made us pay back the $500 dollars, which was not explained by there staff members. We were told with a 30 day written notice and hard copies of our orders we would not be charged. This should have been explained by a staff member because we made them aware of our situation and that we may be leaving sooner then our lease .
Do not live here and whatever you do, do not work with the assistant manager, Melissa. She never follows through on her word and gives false facts just to please the customer which she later denies and blames on you when you find out she can't do anything. She was extremely rude and very unprofessional. You will be so disappointed. Stay away. We moved here from a different state and were unable to look at the apartment before we came. All the reviews we read were great so we thought we would be safe. We were so wrong. For us it is very important we have a working air conditioning. We have a 6 month old baby and if he gets too hot at night it could contribute to SIDS so we want to make sure to keep him safe. Reasonable enough request, right? Working air conditioning? Melissa assured us not only would the apartment have air conditioning, but it would be with new units that worked great so our baby is safe. After being assured MULTIPLE PHONE CALLS that this would be the case, we decided to move here. We should have gone somewhere else. Not only is the air conditioning just an a/c window unit, but they are very old, falling apart, and they don't work. There are other problems on top of that, mainly in the bathroom (such as warped and moldy floor, cracked and chipped bathtub, etc), that make it so frustrating. It's obvious the staff is more worried about making easy money than pleasing their current resident's needs.
Took 6 WEEKS out of the 8 we lived there to fix the a/c unit. During August when there was a heat wave through to September. There was one week in particular where maintenance spent the ENTIRE DAY (they showed up around 9 and left when they got off at 4:30) for 6 days of the week. They still didn't fix anything. Such a hassle and very inconsiderate on their part.
Update:
BLACK MOLD in multiple apartments. We found large amounts of mold. The complex refused to test for black mold so we did it and it tested positive. They didn't follow the protocol in the contract for black mold. Didn't even offer to move us to an apartment that was safe. Our neighbors also reported black mold before we moved in and all the complex did was paint over it.
We love our studio apartment! Although we are relatively new to the community, we are really looking forward to the fun community events the complex holds. The homes and the grounds are both beautiful, and we can't wait for warm weather so we can check out the pool! The staff have all been very friendly and amazing, and really helped our move in go smoothly.
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St Mary S Landing Apartments Townhomes Lexington Park Maryland is a US Real Estate Agency based in Lexington Park, Maryland. St Mary S Landing Apartments Townhomes Lexington Park Maryland is located at 21590 Pacific Dr, Lexington Park, MD 20653, USA.
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